If both steps fail to update the app to the latest version, make sure you have run Windows Update and your device is running the latest OS update, and finally an uninstall and reinstall is the easiest way to force an update when the update option is not available for an app. If Anime Tube still hangs on the loading screen, check your anti-virus and firewall as stated in 4. If you've verified that your anti-virus and firewall are not blocking the app, then your Windows Store system files are corrupted, and you will need to RUN Windows 10 SETUP to refresh your system files.
In situations where you click on too many videos or too many people on your network are using 9Anime, you may get blocked. Please refrain from using the source for 24 hours, use one of the other anime sources available in Anime Tube, and then check back with 9Anime after 24 hours. You will need to check these items, and Google how to add an exception for Windows 10 apps for whatever software you are using. The likelihood of all sources being down is almost non-existent, so check your router and ISP first.
You will need to use Google to find out how to check and add exceptions in your anti-virus, firewall or router since every firewall and anti-virus is different; therefore, we do not support troubleshooting user's personal computers and devices. Your child protection features with your internet provider will BLOCK most or all of the anime sources. Videos streamed in Anime Tube are uncompressed and therefore you may experience buffering if the video cannot be streamed from the video server to your location quickly enough.
There are several reasons why episodes may buffer:. Wifi will not consistently have the bandwidth to stream uncompressed, high definition videos. Use the highest resolution you can select without experiencing buffering. If you have "good wifi", it's irrelevant with regards to buffering. All that matters is how quickly your ISP can stream the video from the video server to your location and your speed is only your theoretical max. It is inevitable that sources will have issues or go down, which is why our apps offer access to multiple sources.
Anime Tube Unleashed: Select the source by name by selecting from the five tabs near the top of the app. On the other hand, if you want to see a certain movie or show, it may be available from the source in the future. Anime subtitles will be in English. Note: If you have genres selected in Toggle Filters, it will reduce your total show count that is displayed. Anime Tube has no control over the Xbox One cursor, however, there are some ads in Microsoft's inventory which can cause the cursor to appear over the player.
We've heard from users that you can put the cursor in the bottom corner over and ad and it will no longer move to the middle of the screen. Anime Tube only requests permission to sign you in. We do not store any direct data other than your user ID in order to store and retrieve your favorites, video progress, and chat user.
Did you Sign In? If maintenance is in process, you will be unable to update your Favorites, video progress, or use chat until the maintenance is complete. You can still watch shows during maintenance. If you have turned off your app notifications, you will not see important messages regarding maintenance and any other issues. You can google this info - "Google is your friend". First, check to see the date you purchased ad removal.
If it has been 30 days, then your ad removal has ran out, and you will need to purchase the option again. Keep in mind that it is 30 days and NOT one month as months vary in days. If it hasn't been 30 days, then you have run into a bug with Microsoft's Store server. The solution we have found to workaround this issue is to push the purchase button again in the app. Doing this will refresh your local Windows Store cache, and tell you: "You already own this feature" and the ads will be removed. Contact Microsoft Support if it asks you to purchase the ad removal again as Microsoft's Store is the only service which knows who has purchased something in app.
Our apps cannot and do not store this information. Permanent ad removal has ended. We offered permanent ad removal before we had a cloud server to maintain. It is no longer feasible to offer an entirely free service to any user. We had to remove all shows which contain hentai like content by Microsoft's request. There are still hundreds of ecchi genre shows available which do not border on hentai.
DO NOT ask us to add shows. If you do not find what you are looking for, it has been removed and will not be added. Ironically, shows like Game of Thrones are available on the Microsoft Store containing graphic sex and full frontal nudity but some anime shows are not allowed.
We've already argued this, but Microsoft outsources most of their business units to India, and they apparently have a very different idea on what is acceptable. Essentially, the Insider and Preview programs make you a beta tester for Microsoft. The beta system files you test can and have caused issues with using apps, especially on the Xbox One platform. Thus, for those users that like the new look, you can switch over to this app.
However, since it is a different app, favorites will not be transferred over, and you would have to start all over. Refresh is never required. Jump to. Sections of this page. Accessibility Help. Email or Phone Password Forgot account? Sign Up. See more of Anime Tube on Facebook. Log In. Forgot account? Not Now. Related Pages. Anime Underground. Anime on ComicBook. Did You Know Gaming? Asian Drama Unlimited App Page. Mully Gaming Video Creator. McLeodGaming Website. Recent Post by Page. Anime Tube. DO NOT Use the other anime sources if you are having issues with 9Anime.
See More. Follow the instructions in the link below - it is self-explanatory and easy to follow. If you have questions about a specific part of the instructions, then contact us. We are working to implement a 3rd party payment system for ad removal such as Stripe, but it will take time to get it into the app.
We will NOT answer personalized questions pertaining to the app and its current status via messenger. Leave it installed and continue to use the app until there is an update you need. Be aware, you may need to use a student's license in order to do this on the Xbox One. The anime source will no longer function in the app, and we will be removing it in the next update. For more technical details read below. How to Update Store Apps on Windows 8. The free Windows 8. Here's how to update store apps in Windows 8.